Building great products (or services) is hard. Sustaining customer satisfaction is even more harder. But, nothing can be harder than engaging and retaining your smart people.
“It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do.” – Steve Jobs
So what do you do to retain these smart people?
You listen to them, you give them the opportunity, freedom to discover and implement innovative solutions to the everyday challenges they face at work.
You support them in crowdsourcing and collaborating to co-create bottom-to-top sustainable, innovation.
You give them the budget to accomplish those creative ideas and you reward them for the great, innovative products (and services) they deliver.
If you haven’t yet established a direct, digital connect with every single last mile person in your organisation, maybe this is the right moment to do it.
Sign up for Indonis – a 360° innovation tool to unleash the power of crowdsourcing ideas and innovation from shop floor to top floor and from your supplier to customer.